Transactional to transformational
how banks innovate
- ISBN: 9781119791287
- Editorial: John Wiley & Sons, Inc.
- Fecha de la edición: 2021
- Lugar de la edición: Chichester. Reino Unido
- Encuadernación: Cartoné
- Medidas: 23 cm
- Nº Pág.: 250
- Idiomas: Inglés
Through a series of case studies you are invited to meet, and learn firsthand from, the people and teams that have delivered a number of very different innovations successfully across a diverse group of banks; big and small, long established and brand new, from the east and west!
Banks featured include: Bank of America, BBVA, Citi, Crédit Agricole, Danske Bank, Deutsche Bank, ING, J.P. Morgan, Lloyds Bank, Metro Bank, N26, National Australia Bank, Royal Bank of Canada, Santander, Standard Chartered and Swedbank.
This book will equip you with ideas, tools and actionable hands-on advice. You will discover the untold stories about how these banks delivered new solutions to consumers and businesses, products as well as services, across the spectrum of buy, build and partner.
Here are some of the innovation challenges you can overcome by learning from those that already did:
Working around legacy systems
Limited tech resources and budget
Secure budget and buy-in from the exec team
Creating a culture that embrace innovation
Compete with fintechs and big tech for new talent
Validating actual customer demand
Increasing speed to market whilst satisfying risk and compliance
Retain control when partnering with third parties
Making the right priorities
When to shut something down
Once you have bought this book you can register on www.howbanksinnovate.com to access more in-depth material from all of the banks featured, full-length interviews and videos.
Part i: Buy 1
Invest
Chapter 1: Lloyds Banking Group 3
Chapter 2: BBVA 19
Acquire
Chapter 3: Metro 33
Chapter 4: J.P. Morgan 48
Part ii: Build 61
Incubate in-house
Chapter 5: Crédit Agricole 63
Chapter 6: National Australia Bank 77
Build in-house
Chapter 7: Citi 93
Chapter 8: Bank of America 107
Spin out
Chapter 9: ING 120
Chapter 10: Santander 133
Part iii: Partner145
Fintechs and startups
Chapter 11: Deutsche Bank 147
Chapter 12: Danske Bank 161
Banks and other corporates
Chapter 13: Swedbank 175
Chapter 14: Standard Chartered 190
Part iv: Bonus: Ways of Working 205
Chapter 15: N26 207
Chapter 16: Royal Bank of Canada 222
Index 235