There is growing evidence from organisations that have implemented, integrated and supported team-based working systems, that this is the most potent way to achieve a variety of performance related benefits. Effective teamwork can encourage innovation, reduce absenteeism, increase productivity and reduce wastage, improve product quality and customer relationships. Although many organisations claim to be using team-based working to some extent, there is little evidence of effective implementation in practice. INDICE Introduction: Team-based organisations Stage 1: Assessing the environment. Design team types and structures. Stage 2: Establish support systems: communication systems, process support systems, feedback systems, inter-team systems, Review of support systems. Stage 3: Developing effective team performance. Establishing effective teams. Team process development. Stage 4: Evaluate and maintain team performance. Designing the review process. Measures of team effectiveness. Measures of organisational effectiveness