Objects of desire

consumer behaviour in shopping centre choices

What determines where people shop? Why would shoppers visit one shopping centre rather than another? Developers, backers, planners and Government will wish to estimate the viability of proposed new centres. Developers wish to plan, build and/or improve shopping centres to maximize profitable retail sales ...

Managing (e)business transformation

a global perspective

how a business can be transformed into an internetworked enterprise where IT infrastructures are used to link customers, suppliers, partners and employees to create superior economic value. The book is written based on the premise that integrating internet technologies throughout the value chain is crucial ...

Public-private partnerships

policy and experience

Few current issues in public management are as controversial as public private partnerships (PPPs). The intensity of the debate reflects the importance of the concept to the government as it focuses on its central policy objective of improving public services, and the degree of opposition ...

Developing strategies for international business

the WRAP Process

Reliance on opportunism is a high-risk strategy in global business, yet many companies operate this way, often acting on limited amounts of information. Equally, many other companies implement strategies based on models formulated in the teaching rooms of business schools or the back recesses of ...

Sun Tzu and the project battleground

creating project strategy from "The Art of War"

The Art of War by Sun Tzu has influenced a generation of business leaders and strategy gurus. Yet for many people in business and students of management this remains a mystery. For the first time the authors provide a fully comprehensive account of this work ...

European integration and industrial relations

multi-level governance in the making

This book comprehensively analyzes the impact of continuing European integration on industrial relations institutions and outcomes. It organizes an immensely rich body of theoretical and empirical material to sustain its core argument that the governance of industrial relations is increasingly multi-level. Cross-national influences are shown ...

Outsourcing of R&D in the pharmaceutical industry

from conceptualisation to implementation of the strategic sourcing process

This book examines the strategic aspects of outsourcing in relation to the firm. It provides a holistic view of the outsourcing process, starting with conceptualisation, through to implementation and management of the process. Although the book is based on a case study of the pharmaceutical ...

Building great customer experiences

This is an updated edition of the bestselling book by Colin Shaw and John Ivens about building and delivering great customer experiences. Many companies neglect the customer experience. The authors show that physical execution and emotional impact of customer experiences may ultimately determine customer satisfaction ...

Revolutionize your customer experience

In his previous groundbreaking book with John Ivens, Colin Shaw looked at the development of the conceptual framework for the customer experience together with examples of best practice and strategies for implementation. As predicted the customer experience has become the next competitive battleground. The current ...

European financial reporting

adapting to a changing world

European Financial Reporting analyses the revolution that is currently taking place in the financial reporting of the major European companies, following the European Union's decision that from they must present their accounts according to the IASB's standards. The book covers both the theory ...

Law Firm mergers

taking a strategic approach

This book provides the reader with an explanation of the market forces driving increased competition in the legal profession that has raised the overall interest in mergers and often precipitated law firm mergers. At the same time caution is given against merger being seen as ...

Debt relief for poor countries

After a massive international campaign calling attention to the development impact of foreign debt, the Heavily Indebted Poor Countries (HIPC) initiative is now underway. But will the HIPC Initiative meet its high expectations? Will debt relief substantially raise growth? How do we make sure that ...

Current economic issues in EU integration

This book examines selected pertinent topics on issues relating to current and future EU developments. In its initial sections, the book focuses on an array of wide ranging micro (agriculture, industry and competition) and macro (EMU, regional convergence and enlargement) issues. A final section is ...

Economics and its enemies

two centuries of anti-economics

Anti-economics is described as the opposition to the main stream of economic thought that has existed from the Eighteenth-century to the present day. This book tells the story of anti-economics in relations to Smith, Ricardo, Mill, Walras, Keynes and Hicks as well as current economic ...

The past, present and future of the European Union

Economics of health care financing

the visible hand

The interaction of monetary policy and wage bargaining in the European Monetary Union

lessons from the endogenous money approach

Sebastian Dullien gives a novel explanation for unemployment and inflation in the Euro-Zone. He argues that unemployment stems from a lack of cooperation between unions and monetary authorities: In an economy with endogenous money as EMU, wage setters are responsible for price stability while the ...

Advances in understanding strategic behaviour

Game Theory, experiments and bounded rationality: essays in honour of Werner Güth

This volume contains sixteen original articles documenting recent progress in understanding strategic behaviour. In their variety they reflect an entire spectrum of coexisting approaches: from orthodox game theory via behavioral game theory, bounded rationality and economic psychology to experimental economics. There are plenty of new ...

The political economy of exchange rate policy-making

from the gold standard to the Euro

Steven Kettell analyzes the development of exchange rate policymaking from a Marxist perspective. He examines and provides a new means of understanding three key policymaking episodes in Britain - the return to the gold standard in 1925, membership of the European Exchange Rate Mechanism from 1990-1992 ...

The price of the Euro

This volume presents a critical examination of the EMU from different perspectives. It includes essays on the political economy of currency unions, on the Growth and Stability pact, the European Central Bank, an evaluation of the first four years of the EMU, and the costs ...