Key performance indicators for dummies
- ISBN: 9781118913239
- Editorial: John Wiley & Sons, Inc.
- Fecha de la edición: 2015
- Lugar de la edición: New York. Estados Unidos de Norteamérica
- Encuadernación: Rústica
- Medidas: 23 cm
- Nº Pág.: 297
- Idiomas: Inglés
A complete guide to using KPIs to drive organisationalperformance
Is your business on track to achieve success? Key PerformanceIndicators For Dummies covers the essential KPIs that areuseful to all kinds of businesses, and includes more than 100different ways leaders can monitor and drive performance in theirorganisations.
This book helps managers understand the crucial KPIs that shouldbe implemented for all different aspects of the organisation,including financial performance, operational and internalprocesses, sales and marketing, customer satisfaction and more.Good KPIs should be unique to every business, as every business hasdifferent objectives. To meet this need, the book provides toolsand templates that leaders can use to develop unique KPIs that bestsuit their particular organisation or industry.