Implantando y gestionando el cuadro de mando integral(Performance Drivers)

guía práctica del Balanced Scorecard

The 2R manager

knowing when to relate, when to require, and how to do both effectively

Delegar

incremente la capacidad de sus colaboradores

Este es un manual práctico para aplicar el "empowerment" o autonomía responsable en la organización, y así liderar el nivel de energía latente de sus colaboradores. Contiene todo lo que usted necesita para lograr una plantilla competente, responsable, integrada por equipos autogestionados. Describe, a la ...

La gestion des entreprises familiales

Corporate governance

what can be learned from Japan?

El secreto de las empresas familiares exitosas

General management process

processes and action

A ghost's memoir

the making of Alfred P.Sloan´s my years with General Motors

Published in 1964, My Years with General Motors was an immediate best- seller and today is considered one of the few classic books on management. The book is the ghostwritten memoir of Alfred P. Sloan, Jr. (1875#1966), whose business and management strategies enabled General ...

Organic growth

cost-effective business expansion from within

A key concern today for all those involved in business development is how to grow your company not only faster but cheaper (or economically). Organic Growth is a rigorous new concept, grounded in a common sense, two-pronged approach, that is, companies can continue to pursue ...

A practical guide to mentoring

Play an active and worthwhile part in the development of others, and improve your own skills in the process

75 grandes decisiones gerenciales jamás tomadas... y 21 de las peores

The sixth sense

accelerating organizational learning with scenarios

This book helps managers move beyond the idea that the future of business will resemble the past and allows them to use scenarios to imagine multiple perspectives. The concepts of organizational realities, experience, and beliefs are explored to encourage and embrace change in business organizations ...

Managing a nonprofit

How to write winning grant proposals, work with a board, and build a fundraising program

ISO 9000: 2000

Estrategias para implantar la norma de calidad para la mejora continua.

La norma ISO 9000 es una de las de mayor éxito a nivel mundial debido a que representa una importante herramienta de mejora respecto a la satisfacción de los clientes, de igual forma, los conceptos de calidad incluidos en la norma ISO 9000 se han ...

Romper el techo de cristal

Las mujeres en puestos de dirección.

Este importante estudio proporciona un retrato realista de los esfuerzos nacionales e internacionales que se están llevando a cabo con el fin de mejorar la igualdad de oportunidades y de promover la igualdad de género en los puestos de dirección. Mediante una exploración de temas ...

ISO 9000

En primera línea.

Contenido: ¿Por qué la ISO 9000 para trabajadores de primera línea? - Introducción La ISO 9000 en Gemba, primera línea - Fricciones - Mejora continua versus sobrevivir a la auditoría - Capítulo 1. Introducción - Qué se debe esperar de este libro - Algunos antecedentes acerca de la ISO 9000 - Beneficios ...

Cómo dirigir reuniones

Quién no ha asistido infinidad de veces a reuniones tediosas e improductivas? Hoy, en las empresas, las personas pasan cada vez más tiempo reunidas, y abundan las historias sobre lo que se han visto obligadas a soportar. Las reuniones son un mecanismo que ha de ...

Against management

organisation in the age of managerialism

Against Management argues that management is increasingly being seen as a problem, and not a solution. Martin Parker argues that managing is not the only way to organize and that managerialism is a global form of ideology, which is being used to justify considerable cruelty ...

The Warren buffett CEO

Secrets from the Berkshire Hathaway managers

Warren Buffet has said that investors need only look at his operating companies to understand his investment approach. This book provides them with that exclusive look. Berkshire Hathaway insider Robert Miles draws upon his own experiences and those of Berkshire executives, to provide a look ...

Who says elephants can't dance?

inside IBM's historic turnaround

Who Says Elephants Can't Dance? tells the story of IBM's competitive and cultural transformation. In his own words, Gerstner offers a blow- by-blow account of his arrival at the company and his campaign to rebuild the leadership team and give the workforce a ...