This comprehensive text presents descriptive and inferential statistics with a rich assortment of business examples and real data and an emphasis on decision-making. Emphasis is placed upon using statistical software as a tool, (featuring Excel and Minitab) with many examples presented in a software environment. The text presents step-by-step examples with summary boxes clearly presented throughout each chapter. Students will benefit from the CD- ROM that accompanies the text as well as a companion website. Instructor's have access to extra resources on the companion website, such as Internet exercises and study guides, which can also be accessed through the Instructor's Resource CD-ROM. INDICE 1. The Where, Why, and How of Data Collection. 2. Graphs, Charts, and Tables#Describing Your Data. 3. Describing Data Using Numerical Measures. Chapter 1-3 Summary Review. 4. Introduction to Probability. 5. Discrete and Continuous Probability Distributions. 6. Introduction to Sampling Distributions. 7. Estimating Population Values. 8. Introduction to Hypothesis Testing. 9. Statistical Inference for Two Population Values. 10. Analysis of Variance. Chapter 6-10 Summary Review. 11. Introduction to Linear Regression and Correlation Analysis. 12. Model Building and Multiple Regression Analysis. Chapter 11-12 Summary Review. 13. Analyzing and Forecasting Time-Series Data. 14. Introduction to Quality and Statistical Process Control. 15. Goodness-of-Fit Tests and Contingency Analysis. 16. Introduction to Nonparametric Statistics. 17. Introduction to Decision Analysis.