A librarians guide to the Internet
searching and evaluating information
- ISBN: 9781843340553
- Editorial: Chandos Publishing
- Fecha de la edición: 2003
- Lugar de la edición: Oxford. Reino Unido
- Colección: Chandos Information Professional Series
- Encuadernación: Rústica
- Medidas: 24 cm
- Nº Pág.: 188
- Idiomas: Inglés
Librarians constantly conduct searches for their customers (and for their own use). However, the Internet and the technology are constantly changing. There is therefore a great challenge for librarians to keep up-to-date with how best to use the Internet. This book helps them achieve that goal. It covers for example: how to search in order to achieve the best results (strategies, what to ask and examples) and interpreting results (including examples). Importantly, not only does the book show how to use the Internet, but it also links this to perfect customer service - how to teach your customers what you know and how to properly interpret what your customers want.